Effective Date: October 6, 2026

Company Name: Top Syringe

Website: https://topsyringe.com/

1. Introduction

Welcome to Top Syringe (topsyringe.com). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our laboratory glassware, scientific instruments, and precision syringes, or interact with our services.

2. Information We Collect

We collect information that identifies, relates to, describes, or can be linked to a particular consumer or device (“Personal Information”). This includes:

• Identity & Contact Data: Name, billing address, shipping address, email address, and telephone number.
• Business & Professional Data: Company name, laboratory or institution details, tax IDs (if applicable for B2B purchases), and professional designations.
• Transaction & Payment Data: Records of products purchased, order history, and payment details processed securely through our third-party payment gateways. (Note: We do not store full credit card numbers on our servers).
• Technical & Usage Data: IP address, browser type, device information, operating system, and how you navigate and interact with our website via cookies and tracking technologies.

3. How We Use Your Information

We use the information we collect for various business and commercial purposes, including:

• Order Fulfillment: Processing your purchases, managing shipping and tracking, and providing customer support.
• Account Management: Maintaining your registered user account, order history, and preferences.
• Website Improvement: Analyzing user behavior to optimize website performance, layout, and product offerings (such as our glass and DGA syringes).
• Communications: Sending transactional notices (order confirmations, shipping updates) and, with your consent, promotional emails regarding new products or scientific catalog updates.
• Legal Compliance: Complying with applicable laws, regulations, tax requirements, and responding to lawful requests.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and remember your preferences. You can configure your browser settings to refuse cookies, though certain features of our store (such as the shopping cart and checkout) may not function properly without them.

5. Disclosure of Your Information

We do not sell, rent, or trade your personal information. We may share your data only in the following limited circumstances:

• Service Providers: Trusted third-party vendors who assist us in operating our website, processing payments, hosting infrastructure, and fulfilling shipments (e.g., couriers and logistics partners).
• Legal Requirements: When required by law, court order, or governmental regulation, or to protect the rights, property, or safety of Top Syringe, our customers, or others.

6. Data Security

We implement appropriate technical, administrative, and physical security measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure.

7. Your Rights & Choices

Depending on your jurisdiction, you may have rights regarding your personal data, including:

• Access & Correction: Requesting a copy of the personal data we hold about you or asking us to update inaccurate details.
• Opt-Out: Unsubscribing from marketing communications at any time by clicking the “Unsubscribe” link in our emails.
• Deletion: Requesting the erasure of your personal data, subject to legal and contractual retention requirements (such as retaining transaction records for tax compliance).

8. Children’s Privacy

Our website and products are intended for scientific, industrial, medical, and professional use. We do not knowingly collect personal information from individuals under the age of 18.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or regulatory requirements. Any updates will be posted directly on this page with a revised effective date.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us through:

• Website: https://topsyringe.com/
• Contact/Account Portal: Visit our website’s contact or account login page for direct assistance.