Menu
Your Cart
0

FAQ

FREQUENTLY ASKED QUESTION

SIGN UP AND ORDER

You will notice “Sign In” on the top right hand side of the Home Page. Click on “Register” and fill in a simple form to register with us.

No, without registration Customer cannot place any order on Top Syringe. Registration is mandatory to place an order

Yes, you can. Call our customer support number +91 8104682560 and give your requirements to our representative and they will guide you further.

If you have a discount coupon, you can apply and redeem the same before clicking on “Apply”

Kindly connect with the support team. Call our customer support number +91 8104682560 or drop an email on sales@glass-syringe.com our representative will connect & guide you further.

Go to “My Account” section & click on edit, change your address after that click on save.

You can able to see Top Syringe website products/catalogue but without registration you cannot purchase.

Kindly connect with the support team. Call our customer support number +91 8104682560 or drop an email on sales@glass-syringe.com our representative will connect & guide you further.

Yes

Online ordering process on top-syringe is very simple. Just follow the steps below and complete your order placement.


Sign In

Search a product or navigate through the menu to locate a product and its details

Add to Cart

Edit quantity if required and click on “Update”

Confirm the order by clicking “Buy Now”

Submit billing information, select shipping method and payment option and you’re done!

We keep running promotions on our website from time to time. If you are registered with us, then you would be notified of these promotions and discount coupons, if any, via email, SMS or app notification.

Go to “My account” and click on “My order”. You will see list of all orders placed by you. Select a particular order that you wish to repeat and click on “Reorder”

Simply click on the forgot password. Automatically new reset password link will be generated & will share the same on your registered email id.

Go to the product detail page & click on ADD TO CART button

Go to the product detail page & click on “ADD TO CART” button If you are not planning to purchase the products at that time & closed the browser, automatically products will be saved to your cart only. (Registration Mandatory)

ORDER TRACKING & DELIVERY

Sign in to your account and then go to My Account. Click on “My Orders” then click the order you wish to track and click the “Track order” button. Still have queries, call us on +91 8104682560 with your order number.

All products are dispatched through reputed courier partners like Bombino , Professional Couriers. We provide you with a Tracking ID via email for your order by which you can track your consignment on the respective courier partner’s websites.

In-stock products are dispatched within 4-5 business working days. We choose the right logistics partner to get you the products quickly.

Yes, For India , Firstly connect with support team +91 8104682560 to proceed further
Top Syringe Compound, 126, Western Exp. Highway,
Behind Samrat Hotel, Near Lodha Aqua, Pandurang Wadi,
Mira Road (East), Dist. Thane  – 401104.

Please write to us at sales@topsyringe.com with the product you wish to purchase and the quantity. Be assured we have the best sourcing team and product specialists to help you to fulfil your requirements at the best price.

Please login to the Courier partners’ website & put tracking details.

Yes

Go to “My account” and click on “My order”. You will see a list of all orders placed by you. Select a particular order that you wish to repeat and click on “Reorder”.

PAYMENTS

We provide below options to our customers to make payments. You can choose to pay via your preferred option.

Make online payment using Wallet, Credit/Debit Card

Net Banking

Google Pay

Other

Yes you can.

Kindly connect with the support team. Call our customer support number +91 8104682560 or drop an email on sales@glass-syringe.com our representative will connect & guide you further.

Kindly connect with the support team. Call our customer support number +91 8104682560 or drop an email on sales@glass-syringe.com our representative will connect & guide you further.

Kindly connect with the support team. Call our customer support number +91 8104682560 or drop an email on sales@glass-syringe.com our representative will connect & guide you further.

Once order has been dispatched within 2 days bill be sent directly to the customer email ID

Kindly connect with the support team. Call our customer support number +91 8104682560 or drop an email on sales@glass-syringe.com our representative will connect & guide you further.

SALES SERVICES

Kindly connect with the support team. Call our customer support number +91 8104682560 or drop an email on sales@glass-syringe.com our representative will connect & guide you further.

Yes.

Kindly connect with the support team. Call our customer support number +91 8104682560 or drop an email on sales@glass-syringe.com our representative will connect & guide you further.

Drop an email on sales@glass-syringe.com

Yes

Kindly connect with the support team. Call our customer support number +91 8104682560 or drop an email on sales@glass-syringe.com our representative will connect & guide you further.

Yes

CANCELLATIONS AND RETURNS

No, once the order is ready for dispatch, the customer cannot cancel the order.

Kindly refer our Return & Exchange Policy

Kindly connect with the support team. Call our customer support number +91 8104682560 or drop an email on sales@glass-syringe.com our representative will connect & guide you further.

“Please note that we do not accept any RETURNS & REPLACEMENTS under this Policy. Simply this is a policy where customers are not allowed to return or get refunds for products they have purchased.


If you have any feedback, comments, requests for support or other inquiries, please contact us by email: sales@glass-syringe.com.”